24/7 Contractor Management & Compliance Platform
FIRM Takes the Guess Work Out of Incident Management
We help executive teams stay aligned with their regional staff through a customized FIRM portal that provides real-time visibility for all incidents at your properties. Every reported incident is managed by an Account Manager who ensures vendor accountability, timely response, and thorough invoice review; all so you can maintain occupancy and improve your tenant relationships.
We help executive teams stay aligned with their regional staff through a customized FIRM portal that provides real-time visibility for all incidents at your properties. Every reported incident is managed by an Incident Manager who ensures vendor accountability, timely response, and thorough invoice review; all so you can maintain occupancy and improve your tenant relationships.
FIRM Improves Organizational Workflows
Avoid the stress of searching your local area, calling multiple vendors, and having to vet them all out. Simply make the call to FIRM and we’ll take care of the rest, updating your dashboard in real-time every step of the way.
When the inevitable issues occur, your FIRM Account Manager manages and oversees the project from start to finish, keeping your dashboard up to date each step of the way.
As projects occur over time, we continuously review and oversee them, auditing vendor invoices along the way to ensure the work is done correctly and that it reflects the program’s established pricing.
We’ll review your current Operations & Maintenance (O&M) Plan (along with other related policies and procedures) to ensure you’re prepared for a variety of incidents, including emergency situations.
FIRM eliminates the overwhelming additional workload that normally falls on the shoulders of your staff when an emergency incident occurs. Staff members tasked to manage these projects often don’t fully understand the subject matter nor have the time to learn amidst their other responsibilities.
Who We Work For
FIRM provides operational efficiencies. Your FIRM team is focused on helping streamline local, regional, and national projects so that everyone within your organization is aligned.
Working With FIRM
Eliminate unnecessary expenditures and decrease your average job time with auditing of invoices
With the industry expertise of the FIRM team on your side, we audit all invoices accrued over a project’s life cycle to ensure the right equipment is used at the right time, charges reflect the negotiated rates set at the program’s launch, and that all jobs run efficiently, reducing costs and tenant displacement time.
“Over the last 20 years I have worked with the team on dozens of projects & they have always come up with the best solution to help reduce our risk, while respecting our budget & schedule.”
Mike Chihoski Chief Executive Officer, Aristo Properties Group